Manpower Development
ICAS continuously provides training to its staff in all sectors of the activities on the following Aviation industry trainings without exception:
Operational Staff Courses
- DGR category (6/7/8/9/10)
- SMS – Safety management system
- AVSEC – Aviation Security and Safety
- Basic passenger handling
- Basic cargo handling
- Live animal regulation
- Perishable cargo regulation
- Ramp and airside safety
- Weight and balance (load master) course
- Basic Customer Services
- Advanced Customer Services
- Customer Services and Ethical Behavior
Management Staff Courses
- Leadership Essentials and Team Dynamics
- Human Resource Management
- Corporate Governance
- Work Motivation and Team Building
- Managerial Skills and Communication
- Performance Management
- Supervision Management
- Customer Relation Management (CRM)
- Coaching and Mentoring
- Decision Making and Critical Thinking
- Basic Communication Skills
Some ICAS employees are certified for training the trainers specialized courses and are certified as trainers.