Manpower Development

ICAS continuously provides training to its staff in all sectors of the activities on the following Aviation industry trainings without exception:

Operational Staff Courses

• DGR category (6/7/8/9/10)
• SMS – Safety management system
• AVSEC – Aviation Security and Safety
• Basic passenger handling
• Basic cargo handling
• Live animal regulation
• Perishable cargo regulation
• Ramp and airside safety
• Weight and balance (load master) course
• Basic Customer Services
• Advanced Customer Services
• Customer Services and Ethical Behavior

Management Staff Courses

• Leadership Essentials and Team Dynamics
• Human Resource Management
• Corporate Governance
• Work Motivation and Team Building
• Managerial Skills and Communication
• Performance Management
• Supervision Management
• Customer Relation Management (CRM)
• Coaching and Mentoring
• Decision Making and Critical Thinking
• Basic Communication Skills

Some ICAS employees are certified for training the trainers specialized courses and are certified as trainers.